Volunteer Information

During the Junior National championships event, volunteers should…

• Communicate directly with their shift manager regarding meeting location and check-in and out process.
• Bring their ID with them when they check-in.
• Come dressed to do the task described in their shift description, but also bring apparel to wear outside as well, as even predominantly indoor jobs sometimes require being active outside.
• Know where their volunteer shifts take place (Most will be at Theodore Wirth Park, though a few take place elsewhere – hotel or airport).
• Arrive 15 minutes prior to their shift start time.
• Plan to assist for the full duration of their assigned shifts. If they end up finishing a task early, or their services are no longer needed in the area they signed up to volunteer, their shift manager will reassign them to a new job.
• Return any credentials to the Volunteer Check-In area, or to their shift manager, after their shift is completed.

Snacks and beverages to keep volunteers powered throughout the festival will be available.

Our volunteers are typically incredible people, and a code of conduct seems like it need not be expressed. Nonetheless, we ask the following:

• To conduct oneself as a friendly, responsible, informative and respectful representative of The Loppet Foundation.
• Treat everyone with respect and courtesy.
• Refrain from the consumption of alcohol during your shift.
• Refrain from public criticism of participants and other staff or volunteers.
• Refrain from the use of profane, insulting, harassing, or otherwise offensive language in person or and otherwise (e.g. social media).
• Follow direction of your volunteer shift leader.

In Case of an Emergency

1. Call 911 (immediate safety hazard or threat to life or limb).
2. Notify medical team & medical director/lead.
3. Inform Event Operation Center of incident and if 911 was called.
4. Document. Take a photo if your task/time/safety permits.
5. Media: DO NOT talk to media, DO NOT post to social media.
   • Contact the Loppet’s Marketing and Communications Director if media personnel are in the area. If asked for information, say, “I’m not the appropriate person to provide information but I can find the right person for you to talk to.”

See Something, Say Something

1. Learn the normal flow and activity of your area. If something is suspicious, contact a nearby police officer or call 911. And follow emergency protocol above.
2. Suspicious package – Do Not Touch the item. Stay safe distance away. Ask those present if it belongs to them. Get help.
3. Report item or activity to Event Operation Center providing detailed description of item or behavior, including exact location.